Author Topic: I believe I'm still missing part of the N. Am. Media Version  (Read 1629 times)

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Offline mseelbinder

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I believe I'm still missing part of the N. Am. Media Version
« on: December 20, 2008, 07:40:15 PM »
Justin,
     I'm sorry I haven't followed closely the release notices, but I have only received the 4 US DVDs of the North American Media versions.  Were Canada and Mexico ever shipped?

     And will the Alaska/Hawaii release be on DVD as well?

     The order # is 38404, and order date was 5/16/2008.

Thanks for your attention.

Mark

Offline JustinFSG

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Re: I believe I'm still missing part of the N. Am. Media Version
« Reply #1 on: December 20, 2008, 09:49:43 PM »
Hi Mark,

Mexico V2 is finished.  Hawaii V2 is finished.  Working on Alaska V2, then Canada V2 after that.  When Alaska V2 is done the Alaska-Hawaii DVDs will be produced and shipped, and the backlogged Mexico V2 media will ship at the same time.

Meanwhile, you can log into your FSG store account and download the available files.

FSGenesis is more or less on life-support these days due to the severe downturn of the economy and sales, and there just hasn't been enough cash flow lately to assume the costs of shipping all the backlogged media.  I'm just trying to ride it out and hoping for the best.  Definitely not closing shop, as I have ten pretty good years invested here, but operating on a shoestring until sales return to their previous levels.
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Justin\FSG

Offline mseelbinder

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Re: I believe I'm still missing part of the N. Am. Media Version
« Reply #2 on: December 21, 2008, 08:47:33 AM »
Understood, Jason.  We're all pulling for you!

Mark